Privacy Policy
Effective Date: May 23, 2025
At WPB WebDesigns, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, complete payments, or use our services. By using our site or services, you agree to this policy.
1. Information We Collect
We collect the following personal and billing information:
- Full name
- Email address
- Phone number
- Business or company name
- Billing address
- Payment and credit card information (via Stripe)
- Any other information you voluntarily provide
2. How We Collect It
We collect your information when you:
- Submit a request through our website or contact form
- Subscribe to or purchase services using Stripe
- Enter your details during checkout
- Provide your information during phone or email communication
3. Use of Stripe for Payments
When you complete a payment on our website, you are redirected to Stripe, our secure payment processor. Stripe collects and stores your billing details and credit card information. WPB WebDesigns does not directly store your full card number, but we can access basic billing metadata to support your account and communicate payment status.
4. SMS Consent During Checkout
During checkout through Stripe, customers are required to provide a phone number. By continuing with payment, you consent to receive transactional SMS messages from WPB WebDesigns regarding:
- Payment failure alerts
- Renewal reminders
- Account updates
Our system uses your phone number to deliver timely and relevant updates. Reply STOP to opt out or HELP for support at any time.
5. How We Use Your Information
We use your information to:
- Provide and manage web design and related services
- Send invoices, payment reminders, and renewal alerts
- Send SMS messages related to your billing or service status
- Offer technical and customer support
- Improve our services and website performance
6. Data Security
We use encryption, access controls, and third-party security tools to protect your information. Payment data is securely processed through Stripe. We never sell or rent your personal data.
7. Data Sharing
We may share your data with trusted services like Stripe (for billing) and Twilio (for SMS communication) only to support your service and maintain functionality. All third parties operate under their own privacy policies and security requirements.
8. Cookies and Tracking
Our website uses cookies and similar tools to track performance, secure sessions, and improve your experience. See our Cookie Policy for details.
9. Your Rights
You may:
- Request a copy of the data we store
- Request corrections or deletion of your data
- Withdraw consent to communications
Email your request to wpb@williamsprobuilder.com.
10. Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
11. Updates to This Privacy Policy
This policy may be updated at any time. The effective date will be updated above. Continued use of our site or services indicates acceptance of any changes.
12. Contact Us
📧 Email: wpb@williamsprobuilder.com
📞 Phone: 800-923-6661
🏢 Address: 2210 Goldsmith Lane, Suite 126, Louisville, KY 40218